| 2010 Service Rates and Policies |
|
Click here
to view our complete
EQUIPMENT LIST |
|
Smart Inc. Field Service Personnel
is available for:
the installation, servicing, and training
for all saddle binding equipment. |
|
| Field Service Engineer Rates: |
|
| Type of Working Hours |
USD per hour |
| Business Working Hours |
$105.00 |
| Saturdays, overtime in excess of 8 hours, or after 4:30 |
$157.50 |
| Sundays and Holidays |
$210.00 |
|
|
For more information
give us a call!
(847) 464-4160
or toll-free:
(877) 784-8243
or to email us
Click Here |
| Normal Working Hours |
|
Monday through Friday 8:00 AM to 4:30 PM with
45 minutes lunch. |
|
| Travel Time |
|
Same as rates above
Charges are computed from the time the field engineer leaves his home base until he arrives back at his home base. |
|
| Additional Charges |
|
|
Automobile travel other than car rental $0.85 per mile
plus parking fees and tolls.
Per diem $45.00 per night
Air travel, car rental and miscellaneous transportation at actual cost.
Hotel accommodations at actual cost. |
|
|
| For equipment still under warranty |
|
|
| Any service requested on equipment still under warranty, which is not made available during normal working hours, will be charged at one and one half our regular hourly rate. |
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